OVERVIEW

The ECF system is a web based software program. Users access ECF through a web browser.

From time to time, in order for information to be displayed properly in ECF it is necessary to clear the "cache" or computer memory that is stored on your PC. Web browsers cache or store information about the web sites you visit directly to your PC. Caching is intended to increase the speed at which Internet pages are accessed. However, one side effect is that pages displayed from the cache may not be as new as pages available from the web. This means that you may not see updates that are made to ECF unless you clear the browser cache. The cache should be cleared frequently to avoid errors.

FIREFOX:

1. Open Firefox.
2. Select Tools from the menu options.
3. Select Options from the drop down menu.
4. Select the Privacy icon.
5. Select clear all current history (ensure the appropriate checkbox is selected)
6. Click the Clear Now button
7. Click OK button to complete the process and return to your browser.

INTERNET EXPLORER 7.0 - 11.0:

1. Open Internet Explorer.
2. Select Tools from the menu options.
3. Select Delete Browsing History
4. Select/Choose the buttons to delete or click the Delete All button
5. Click OK on the warning message box (the warning box will disappear).
6. Click Close to complete the process and return to your browser.

INTERNET EXPLORER 5.0 & 6.0

1. Open Internet Explorer.
2. Select Tools from the menu options.
3. Select Internet Options from the drop down menu.
4. Click on the Delete Files button.
5. Click OK on the warning message box (the warning box will disappear).
6. Click OK button to complete the process and return to your browser.